Since the establishment of VHS, we have provided value-added solutions for more than half Chinese insurance companies.
“Client First” as our primary goal, we provide the end-users of any healthy state with the both physical and mental consulting service, the support service during the diagnosis and treatment, as well as the multiple services including online and offline health workshop and salon. Our goal is to increase customer stickiness and achieve a complete value-addition of health insurance.
Our solutions, including family health counselors, green channel of diagnosis, second opinion, oversea diagnosis, mental consultation, online service, bring the end-users health risk management service mentally and physically, which is a definite powerful leverage during the sale process and an important bolster for insurance company.
A joint venture insurance company has cooperated with VHS to create a value-added service system for its insurance customers since 2011. Through years of operation, it has now provided universal health management services for regular customers and fine-tuned customers who meet the required standards. Through a reasonable scalar system, the insurance customers' sense of honor and belonging are effectively enhanced. Through a variety of product cooperation, different health management services have been flexibly designed for different products. According to customer demands, we have provided telephone doctors, green channel, diagnosis second opinion, and overseas medical treatment products. In addition, VHS also provides advanced VIP customer service for the insurance company, and the customer enjoys the honorable treatment in the process. Among them, most customers have good feedback on the service of green channel and diagnosis second opinion.
